Use of Artificial Intelligence (AI) in consultations

At MHC, some clinicians use Heidi, an approved AI tool, to help prepare consultation notes.

Heidi supports the clinician by creating a draft summary of the consultation. It does not replace the clinician’s professional judgement and does not make decisions about your diagnosis, treatment, or care. Your clinician reviews and confirms the consultation notes and remains responsible for all clinical decisions.

Your choice

If your clinician would like to use Heidi during your consultation, they will explain how it will be used and ask for your permission before it is used.

You may choose not to have Heidi used during your consultation, or you may withdraw your permission at any time. This will not affect the care you receive.

Your information and privacy

We use approved AI tools and take steps to protect your health information. Information processed through Heidi is managed in accordance with applicable privacy laws and health-information requirements.

You can ask your clinician questions about the use of Heidi in your consultation, including what information is being used.

For more information about how we collect, use, store, and protect your health information, please read our Health Information Privacy Statement

Health Information Privacy Statement – Mornington Health Centre