In 2020, changes were made to the New Zealand guidelines around how asthma in adults and teenagers should be treated. It has been shown that for most people, (even those with mild or exercise induced asthma) that making a simple change in the type of inhaler and how and when you use it, may reduce asthma symptoms in day-to-day life. This change can also reduce the risk of serious asthma episodes which is really exciting!
The new changes also make asthma treatment much simpler by using only one type of inhaler even when your asthma is playing up.
Please book an appointment to see one of our nurses or doctors to discuss how we can work together to improve your asthma symptoms.
MHC COVID LEVEL 2 CHANGES
Monday 1st March 2021
MHC wants to maintain as SAFE an environment as possible for patients and staff alike, so any changes to our service delivery will be made with this in mind.
If you have any respiratory symptoms (runny nose, cold, cough, fever, aches, loss or smell) please phone us BEFORE coming to the practice. We encourage phone consultations. If, after the phone appointment, the doctor decides you need to be seen, they will make an in-person appointment for you.
To optimise social distancing and we are aiming to minimise the number of people in our waiting room. With this in mind, we ask that patients try NOT to arrive too early for appointments and where attend on their own or with one support person only. Please wear mask when entering the practice if you have one.
Due to GP retirement and maternity leave we are currently experiencing a longer wait time to see your GP than normal. We do apologise for any inconvenience that this may cause. Many issues may able to be dealt with without seeing a GP in person so please don’t be offended if our reception team ask for the reason for your appointment. For routine appointments e.g. Prescription Repeats, please ensure you book you routine appointments well in advance.
The MHC Team
Protect against Measles
Are you aged 15-30 years?
Become a Guardian of the Future by getting immunised against measles. Not only will you be protecting yourself against a disease that’s about 8 times more contagious than COVID-19, you’ll also be protecting your whānau, your community, and future generations from harm.
Measles is a serious disease that can make you very sick. Not everyone aged 15 to 30 years was immunised as a child. But it’s easy and free to get immunised now.
Protect the people you care about. Immunise to help stop the spread of measles. It’s free at GPs or participating pharmacies.
Not sure if you’re immunised against measles? It’s okay to get immunised again.
Please make sure you get all you prescriptions for the Christmas holiday period well in advance.
We are open every day except Christmas day, with the public holidays either side being ‘book on the day’ appointments only. Therefore, getting an appointment the week before Christmas tends to be difficult as staff head away for their family Christmas break too.
Order your prescription via Manage My Health or contact reception to book an appointment if you are due a medication review.
The MHC team.
We encourage you to bring your own mask and wear it while you are in the practice.
“Why are we not ‘back to normal’ in level one?
We’d like to thank all our patients for ‘bearing with us’ during the recent months whilst we’ve been forced to change the way that we deliver care to you. Like most people we’re really happy to see Level 1 arrive. We’re also conscious that we still need to be vigilant for a return of COVID. Not only that, but some of the changes we’ve made because of COVID have improved our processes for preventing other infectious diseases and we will be carrying on these changed ways of working for the foreseeable future.
So, what will be different from pre COVID times?
1. All patients will be asked if they have any respiratory (cough, cold, shortness of breath) symptoms and a brief reason for their consultation. Our receptionists are bound by the Health Information Privacy Code and do not share information with people outside the practice.
2. Patients with cold or flu like symptoms will be seen in our ‘red stream’. This is a separate part of the practice from the ‘green stream’. These patients will have a phone or video consultation with the doctor prior to seeing a GP in person.
3. The patient portal will only be available for booking virtual (video or telephone) consultations. This is because of the need to ask people screening questions before they come to the practice.
4. Telephone & video consultations: Virtual Consultations will be offered when safe and clinically appropriate. This has the added benefits of ensuring no transmission of ’bugs’ and convenience for you.
We thank you again for understanding the changes we’ve made and of course welcome any constructive feedback on these changes.
The MHC Team.
How is level 2 going to work at MHC? We are open and here to help. During level 2 MHC will be offering our usual services but, in accordance with guidance from the Royal New Zealand College of General Practitioners, we’re still aiming to have as few people in the waiting room as possible.
We will continue to offer remote consultations via phone or video for those people who don’t need a ‘in person’ appointment. If you think you may need a ‘in person’ appointment, our team will book a telephone ’triage’ consultation with a GP who will take a history and arrange an in person visit to the practice if necessary. Thanks for your understanding whilst we all get used to this new system and find out the smoothest way for it to work.
The MHC Team.
We hope you are all staying well during these challenging times.
- The Flu vaccine is now available for all who wish to have it. We have a limited supply available but have been advised we will be getting more after the 11th May. We are running a drive thru clinic to minimise patient contact.
- As per government recommendations, cold and flu-like symptoms should be tested for COVID-19. We are offering this service please phone reception if you meet this criteria.
- All phone and MMH prescription charges for all children 13 years and younger have been reduced to $10.
- All childhood and adult vaccinations are being offered.
- We are now encouraging all women that are due for their Cervical Screening to make an appointment.
Please phone reception on 466 5011 if you have any queries or to book an appointment.
The MHC team.
MHC remains open during the Covid – 19 level 4 lockdown and has capacity to deal with your health needs. We are here to help with any problems that may have arisen during the lockdown period (accidents, illnesses etc.) but can also help with long term and minor health problems. We are trying to do the majority of our work via telephone and video consultations but are still seeing patients face to face where necessary.
We can still book 6 week, 3 months, 5 months, 15-month immunisations and any 4 year olds that have not had their first MMR. We are running drive through clinics in the garage so you do not have to come into the building.
If you have any respiratory symptoms (cough, shortness or breath, runny nose, sore throat, loss of sense of smell) and need to come to the practice you will be asked to come to a part of the practice that we have designated for patients with these symptoms. If you don’t have any of these symptoms then you will be seen in another part of the practice. We are asking all patients to wait in their car where possible. You’ll be contacted by a member of staff when your appointment is about to start.
Thanks for your understanding in these strange and trying times. ‘Stay safe!’ With best wishes from the MHC team
We’ve received limited stocks of the flu vaccine and are running flu vaccination clinics over the coming days. Please note that these flu vaccination clinics are for pre-booked patients and, regrettably, all the appointments have been taken. We will update our website when more flu vaccines become available. We do understand that this is frustrating but one ‘silver lining’ to the current COVID 19 lockdown is that there will also be less chance for influenza to circulate in our community.
We are expecting more flu vaccines at the end of April.