Category Archives: Uncategorized

Privacy Statement – HealthOne

“Please note that this practice is contributing to, and accessing healthcare information from HealthOne –  

 What is HealthOne?

 HealthOne is a secure electronic record that allows registered healthcare professionals directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020.  Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested.  Privacy auditing is used to check that only those directly involved in your care are accessing your information.  To find out more about HealthOne please visit https://healthone.org.nz/.  Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing privacy@healthone.health.nz

New Patient Management System is coming!

We are moving to a new Patient Management System. This means that Manage My Health will no longer be available from 20th October. If you have appointments to book or prescriptions to order, please do it ASAP.  After 20th October you will be able to ring through to do this on 03 466 5011. We have a voicemail box especially for prescriptions to make this easy.  

 Access to register for the new patient portal “MyIndici” will be available from mid-November. We will post a link when it is available, or it can be downloaded from the app store on your phone: 

So that registration is straightforward you will need to have your NHI at hand. This can be found on your Manage My Health profile. 

Please be patient with our team from 28th October while they navigate the changes to a new system.  

 Kind regards 

Marian Rillstone and the Team at MHC 

MHC After-Hours Service

Mornington Health Centre Hours for Registered Patients

Normal Practice Hours

 Weekdays            8am – 6pm

 After Hours Urgent Service

A Doctor is on duty weeknights, weekends, and public holidays until 10pm for URGENT problems.

Weeknights         6pm -10pm

Weekends       9am – 10pm 

The On-call Doctor is not always on-site, please phone first to arrange a consultation.

03 466 5011 

If you phone after 10pm your call will be answered by a registered nurse who will help you to manage your health concern and advise you of the action to take.

If you have an acute life-threatening problem, call 111 or go directly to the Emergency Department at Dunedin Hospital

FLU VACCINES 2025

Influenza, “the flu”, can be anywhere and is easily spread through talking, coughing and sneezing.  Up to one in five people get influenza every year. Some people can get very sick with the flu while others may not know they have it as they do not feel unwell.  But they can still pass it on to other people and make them very sick.

Getting your flu vaccine is one of the best things you can do to stay well and protect yourself, your family and friends during this flu season.

The flu vaccine is now available, to book a vaccine with one of our friendly nursing team, please phone reception on 466 5011.

The cost of the Flu vaccine is $40 OR you may be eligible for a FREE flu vaccine if you fall under any of the following criteria:

  • All people aged 65 years and over (Māori and Pasifika from 55 years)
  • Pregnant people
  • Some people with long-term medical conditions (includes diabetes, asthma, chronic respiratory disease, kidney disease, heart and autoimmune conditions).
  • Children 4 and under who have been hospitalised for respiratory illness or with a history of significant respiratory illness.
  • People with mental health and addiction issue

Did you know GP appointments are 15 minutes!

Did you know a GP appointment is for 15 minutes only and this includes time for the GP to write notes, send prescriptions/referrals or complete required paperwork.

Doctors are only able to thoroughly manage 1-2 issues per consultation.

If you think that you will need longer than 15 minutes with your doctor you may wish to consider booking a double appointment or making a second booking on a different day.

* Additional charges will apply to double appointments.

 

Translator Services

Te Whatu Ora Translator Services are available at MHC.

If you are needing an interpreter for your consultation, see reception and they can arrange an interpreter for any of the languages listed below.

Ki te whai koe i tētahi kaiwhakamārama reo māori mo ōu hui hauora, korero atu ki ngā kaiwhakatau manuhiri hei whakarite. Ki te hiahia i tētahi kaiwhakamārama reo kē atu, e āhei hoki rātou te whakarite

如果您在看诊是需要翻译员,请告 诉前台人员,他们可以安排以下语 言的翻译员

اگر برای صحبت با دکتر و یا پرستار به مترجم یا ترجمان نیاز دارید، لطفاً به منشی بگویید. ایشان میتواند برای زبانهای زیر برای شما مترجم پیدا کنند.

اردو، دری، فارسی،

آفریکان یا زبان آفریقایی، عربی، باهاسا اندونزیایی، کنتونیز، چینی، جزایر کوک، مائوری، آلمانی، فیجیایی، فرانسه، هلندی، هندی، گجراتی، ایتالیایی، ژاپنی، خمر، کره‌ای، مالایالام، مالایی، ماندارین، زبان اشاره نیوزیلندی، پنجابی، روسی، صربی -کروات، سین‌هالا، اسپانیایی، تاگالوگ، تامیل، تایلندی، تونگایی، ویتنامی

Afrikaans, Arabic, Bahasa Indonesia, Cantonese, Chinese, Cook Islands Māori, Dari, Dutch, English, Fijian, French, German, Gujarati, Hindi, Italian, Japanese, Khmer, Korean, Malayalam, Malaysian, Mandarin, Māori, New Zealand Sign Language, Niuean, Persian, Punjabi, Russian, Samoan, Serbo-Croatian, Sinhala, Spanish, Tagalog, Tamil, Thai, Tongan, Urdu, and Vietnamese

Time to SCREEN – National Cervical Screening Programme

The new cervical screening test is a game changer!

Cervical cancer is preventable. Regular cervical screening is one of the best ways to protect yourself.

There are now two options for having your cervical screening test: a vaginal swab where you can self-test or a trained professional can assist you or, you can choose to have a cervical sample (what used to be called a smear test) taken by a healthcare provider.

Most people can choose to self-test.

The new HPV test is safe and accurate.

Cervical screening is for eligible wāhine, and people with a cervix aged 25 to 69.

Find out more at TimeToCervicalScreen.nz, call 0800 729 729 or kōrero to your nurse, doctor or hauora clinic.

MANAGE MY HEALTH

Would you like to pick and choose when you book your appointments?

Do you like to be in control of your health journey and be able to get results at your convenience?

Would you like to have access to some of your health information online?

Then MANAGE MY HEALTH is perfect for you.

Speak to reception today about registering for Manage My Health so you can gain access to your own health information, as well as view and book available appointments at MHC!

Join today – its FREE and easy

CALL:  466 5011 today

Test results

MHC would like to remind all patients that ‘no news means good news’ in relation to all tests.

Your GP or Practice Nurse will only contact you if there is something which you need to know about your test results, or which requires follow up.

If you do not hear from your GP or Practice Nurse, this means that your results are all fine and there is nothing further you need to do.